Self Storage FAQs
General
When should I rent a climate-controlled storage unit?
Items sensitive to temperature fluctuations and humidity, such as electronics, wooden furniture, musical instruments, important documents, and delicate fabrics, benefit from being stored in temperature‑controlled units.
What type of items benefit from being stored in indoor storage units at Storage Depot?
Items sensitive to temperature fluctuations and humidity, such as electronics, wooden furniture, musical instruments, important documents, and delicate fabrics, benefit from being stored in temperature‑controlled units.
How do climate-controlled units protect stored items?
Climate‑controlled units at Storage Depot maintain a stable environment, minimizing temperature and humidity variations. This provides optimal conditions for preserving the integrity and longevity of sensitive items.
When are drive-up storage units preferable?
Drive‑up storage units are a better solution when you require easy and frequent access to your stored items, especially for heavy or bulky items like furniture, tools, or business inventory. They offer the convenience of loading and unloading directly from your vehicle, making them ideal for quick, regular visits.
Do you offer moving services or truck rentals?
We do not provide moving services or truck rentals.
What if I need assistance after business hours?
For after‑hours support, find the location nearest you, and dial the phone number listed for that location during the customer care hours to connect with a representative. Non‑urgent matters can be addressed through our inquiry form.
Is it legal to live in a self storage unit?
No, it is illegal and unsafe to live or sleep in a storage unit. Our facilities are designated solely for storage purposes, with no amenities to support residence.
How do I know what storage unit size to rent?
Use our online storage calculator to list all the items you wish to store, and the tool can recommend a storage unit size to best accommodate that load. Pay only for the space you need!
Pricing & Rental
How can I pay my bill online?
Manage your payments easily by clicking the “Pay Bill” button in the top right of our website. Log in, select your storage unit, and proceed with the payment. For added convenience, prepay for future months if desired.
Can I rent storage for only a few months?
Flexibility is key at Storage Depot. We offer month‑to‑month leases, accommodating varying storage needs, whether you require seasonal, short‑term, or long‑term solutions.
Is rental protection required for storing at Storage Depot?
Ensuring the security of your belongings is our priority. Therefore, we require customers to provide evidence of their own protection plan or choose one of our available plans at the time of rental. Our team is available to help you select the best protection option for your needs.
Security & Access
Is the facility monitored by security cameras?
Yes, Storage Depot locations are equipped with 24/7 video surveillance to help ensure the safety of your belongings. Cameras are placed throughout the facility to monitor activity and enhance security.
When can I access my storage unit?
Most Storage Depot facilities offer extended access hours, typically from 6:00 AM to 10:00 PM, seven days a week. Some locations may provide 24-hour access—please check with your specific facility for details.
Is the facility gated and secured?
Storage Depot facilities are fully fenced, and indoor units are secured with controlled access systems.
