Self Storage Frequently Asked Questions
Storage Basics
What types of items can I store in a storage unit?
A storage unit can hold a wide range of household goods, including seasonal clothing, electronics, books, documents, collectibles, and office supplies. Hazardous or perishable items are not allowed.
What forms of payment do you accept?
We accept VISA, MasterCard, American Express, and Discover.
How do I know what size storage unit I need?
Small storage units accommodate a few boxes or small pieces of furniture, medium units can store a one-bedroom apartment's worth of belongings, and large units can hold multiple rooms' worth of items or larger furniture. Check out our storage unit size guide for more information.
How long can I rent a storage unit?
Our storage units are available with month-to-month rentals, making them suitable for short-term and long-term storage needs.
What should I not store in a storage unit?
Avoid storing hazardous, flammable, perishable, or illegal items. Items that leak, spoil, or attract pests, such as food, chemicals, or certain types of batteries, are prohibited.
Storage Unit Features and Options
Should I use shelving or pallets in a storage unit?
Shelving and pallets help organize belongings, keep items off the floor, and reduce exposure to moisture while making your storage unit easier to navigate.
Can a storage unit hold seasonal items?
Yes, seasonal clothing, holiday decorations, and sports equipment can be safely stored, freeing up space at home or in a dorm.
Can fragile items be stored in a storage unit?
Absolutely. Pack fragile items in sturdy boxes with padding, label them clearly, and place them in accessible areas to minimize the risk of damage.
Storage Unit Security and Accessibility
How secure are storage units?
Storage units often feature gated access, surveillance cameras, fencing, and staff monitoring to protect your belongings from theft or vandalism.
How can I protect items inside a storage unit?
Use quality locks and avoid stacking items too high. Store sensitive items in sealed containers to prevent moisture and damage.
Who can access my storage unit?
Only you and authorized staff can access your storage unit, ensuring privacy and security for your belongings.
How do I prevent moisture or pests in a storage unit?
Use moisture absorbers, elevate items on pallets or shelves, clean items before storing, and keep food or fabrics in sealed containers to protect them from humidity and pests.
