Frequently Asked Questions
When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require notice upon move-out in order to avoid any future charges.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
How do I make a payment?
You can mail a check or money order, make a payment through our website, or pay-by-phone through our automated system or with a call center representative. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What forms of payment do you accept?
Checks, money orders, VISA, MasterCard, American Express, and Discover.
Do you sell storage supplies?
A lock will be provided in the unit at time of rental.
How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
Do you have handcarts and dollies available at your facility?
Some facilities do have handcarts.
