The Clear Choice for Families Who Value Personal Service, Fair Pricing, and Community Connection
When comparing storage options, the choice between AAA Storage and Public Storage represents more than just price - it's about choosing between local expertise and corporate policies. AAA Storage serves communities across three states with 15 convenient locations, offering ground-floor access at every facility without the premium pricing that corporate chains charge for first-floor units. Unlike Public Storage's REIT model that prioritizes shareholder returns above all else, we're a family-owned business that's been serving local communities since 1993, providing transparent pricing without administrative fees and personalized service from managers who have the authority to help with your unique storage needs.
Compare our trusted local storage provider with the world's largest storage REIT
Your Local Storage Expert
World's Largest Storage REIT (NYSE: PSA)
True Local Ownership: When you store with AAA Storage, you're supporting a family business that's been part of local communities since 1993. Our owners are actively involved in daily operations and understand the unique storage needs of our customers - from college students needing summer storage to families storing recreational equipment. Our student storage programs reflect our commitment to serving local needs.
Ground-Level Consistency: 100% of AAA Storage units are on the ground floor - guaranteed at every location. For our non-climate controlled units, you can drive right up to your door. For climate-controlled units, while you'll walk through our air-conditioned hallways (just like any climate-controlled facility), you'll never encounter elevators or stairs. While Public Storage has many single-story facilities from their older portfolio, they also operate numerous multi-story buildings where first-floor units cost significantly more. At AAA Storage, you get consistent ground-floor access at every facility without wondering what you'll encounter or paying premiums for convenience.
Smart Unit Mix: AAA Storage offers nearly 50% non-climate controlled units with true drive-up access at competitive prices. While Public Storage actually has a decent inventory of drive-up units at their older facilities (better than newer REITs), they still price them at premium rates due to their market dominance and shareholder obligations. Our balanced inventory combined with local ownership means we can offer fair pricing rather than extracting maximum revenue. Plus, our climate-controlled units feature daily temperature monitoring, ensuring consistent protection for your belongings.
Transparent Pricing Model: We believe in honest, straightforward pricing with no administrative fees - something Public Storage and other corporate chains add monthly. While others lure customers with teaser rates that triple after a few months, AAA Storage provides stable, fair pricing with any increases clearly communicated well in advance. Our long-term customers often pay less than new customers at corporate facilities. Learn more about our transparent pricing structure and see why we never charge the administrative fees that REITs use to boost profits.
Local Market Services: We've designed our services around local community needs - from specialized event storage solutions to RV and boat storage for outdoor enthusiasts. We understand seasonal storage needs, provide emergency storage during weather events, and work with local businesses on flexible commercial storage solutions.
Community Connection: AAA Storage actively supports local communities through sponsorships of high school sports, partnerships with area charities, and emergency assistance during disasters. When you store with us, you're investing in your community's future, not Wall Street portfolios.
REIT Business Model: As the world's largest storage Real Estate Investment Trust, Public Storage is legally required to distribute 90% of profits to shareholders. This creates constant pressure to increase rates and fees, regardless of local market conditions or customer loyalty. Their iconic orange doors might be recognizable, but behind them is a corporate machine focused on Wall Street returns, not customer relationships.
Facility Mix Reality: While Public Storage has many older single-story facilities with drive-up access, their pricing strategy still creates barriers. Even at single-story locations, they charge premium rates for the convenience that AAA Storage provides standard. Their newer urban facilities follow the multi-story model with elevator dependence, and as they renovate older properties, they often convert to multi-story climate-controlled buildings to maximize revenue per square foot. The result? Inconsistent experiences across their portfolio - you never know if you're getting an older facility with easy access or a newer one requiring elevators.
Pricing Despite Inventory: Even with a better mix of drive-up units than newer REITs, Public Storage maintains the highest prices in most markets. They leverage their brand recognition and market dominance to charge premium rates regardless of facility type. Their sophisticated yield management software ensures prices increase regularly - whether you're in a drive-up unit or climate-controlled space. The corporate mandate to maximize shareholder returns means even their abundant drive-up inventory is priced at a premium.
Pricing Strategy: Public Storage is well-documented for having some of the highest storage rates in most markets. They employ sophisticated yield management software that automatically raises rates based on algorithms, not customer relationships. Promotional rates often increase by 50-100% within 6 months, with some customers reporting rate increases every 3-4 months. There's no ability to negotiate with local managers who have zero pricing authority.
Corporate Service Model: Customer service is handled through call centers, often located in different states or time zones. Local managers have no authority to make exceptions or accommodate special requests. The average facility manager tenure is less than 18 months, meaning you'll rarely develop a relationship with staff. Their strict auction policies are notorious - miss a payment by even a few days and your belongings could be at risk.
Fee Structure: Beyond the base rental rate, Public Storage adds multiple fees that significantly increase your monthly cost. Administrative fees, mandatory insurance (even if you have your own), processing fees, and late fees can add 20-30% to your monthly bill. These fees are non-negotiable and increase regularly.
See how AAA Storage and Public Storage compare across key features
Feature | AAA Storage | Public Storage |
---|---|---|
Ownership | ✔ Local Family Business | ✘ Wall Street REIT (NYSE: PSA) |
Decision Making | ✔ Local Authority | ✘ Corporate Call Center |
Ground Floor Access | ✔ 100% Ground Floor Guaranteed | ⚠ Varies by Location |
Elevator Requirements | ✔ Never Needed | ⚠ Depends on Facility |
Drive-Up Units Available | ✔ ~50% at Fair Prices | ⚠ Varies (But Premium Priced) |
Rate Transparency | ✔ Honest Pricing | ⚠ Promotional Tricks |
Rate Increases | ✔ Fair & Communicated | ✘ Aggressive & Frequent |
Administrative Fees | ✔ None | ✘ $10-25/Month |
Payment Flexibility | ✔ Work with Customers | ✘ Strict Corporate Policy |
Same-Day Move-in | ✔ Always Available | ✔ Usually Available |
Online Management | ✔ Available | ✔ Full Featured |
Mobile App | ⚠ Coming Soon | ✔ Available |
24/7 Access | ✔ Available | ✔ Available |
Climate Control | ✔ Daily Monitoring | ✔ Available |
Security Systems | ✔ Modern + Local Monitor | ✔ Corporate Standard |
RV/Boat Storage | ✔ Specialized Options | ⚠ Very Limited |
Student Programs | ✔ Special Programs | ✘ No Special Programs |
Business Storage | ✔ Flexible Terms | ✔ Corporate Contracts |
Community Support | ✔ Active Local Sponsor | ✘ No Local Involvement |
Senior Discounts | ✔ Available | ✘ No Discounts |
Military Discounts | ✔ Support Our Troops | ⚠ Limited/Varies |
National Locations | ⚠ 15 Locations in 3 States | ✔ 2,900+ Nationwide |
1. You're Supporting Local Business - Your money stays in the community, supporting local jobs and local causes. Explore all our locations.
2. You'll Save Money Long-term - No surprise rate hikes, no premium charges for ground-floor units, and better unit mix means fair pricing for years to come. View our transparent pricing.
3. You Get Better Access - All units on ground floor means no elevators, no waiting, no breakdowns - and you don't pay extra for this convenience like at corporate facilities.
4. You're Treated Like a Neighbor - Our managers know your name and have the authority to help with special situations. Need temporary storage during renovation or downsizing assistance? We're here to help.
5. You Have More Options - With nearly 50% drive-up units available, you get better selection and pricing. Check our storage size guide to find your perfect fit.
• You're moving frequently across the country and need nationwide locations
• You prefer dealing with call centers over local staff
• You value having a mobile app over personal service
• You don't mind paying the highest rates in most markets
• You're comfortable with frequent rate increases
Join thousands of families who choose local excellence over corporate chains
No Credit Card Required for Quotes Price Lock Guarantee Available Local Team Ready to Help
While Public Storage lures customers with low promotional rates that can be 50% below market, these rates typically double or triple within 6 months. Public Storage is notorious for frequent rate increases - often every 3-4 months. AAA Storage provides honest, stable pricing from day one. Our long-term customers often pay significantly less than what they'd pay at Public Storage after the promotional period ends. As the world's largest storage REIT, Public Storage must maximize profits for shareholders, while we focus on fair pricing for our neighbors.
All AAA Storage units are on the ground floor - no elevators are ever needed at any location. For non-climate units, you can drive right up to your door. For climate-controlled units, you'll walk through air-conditioned hallways, but never deal with elevators or stairs. With Public Storage, it depends on which facility you choose - they have many older single-story locations with good access, but also numerous multi-story buildings where you'll need elevators. The problem? You won't know what you're getting until you visit, and even their single-story facilities charge premium rates due to their market dominance. With AAA Storage, you get guaranteed ground-floor access at every location without the guesswork or premium pricing.
AAA Storage provides modern security systems including 24/7 video surveillance, electronic gate access, and individual unit alarms. The key difference is we combine technology with local, on-site managers who know their tenants and can quickly respond to any concerns. Public Storage relies solely on remote monitoring through corporate call centers. Our managers live in the community and take personal responsibility for facility security.
Public Storage typically charges a monthly administrative fee of $10-25 on top of your unit rental, plus mandatory insurance ($15-25/month even if you have your own coverage), processing fees, and various other charges. These can add $30-60 to your monthly bill. AAA Storage believes in transparent, all-inclusive pricing - we don't charge administrative fees, and our posted prices are what you actually pay. That's the difference between local ownership and corporate profit requirements. Public Storage's fee structure is designed to boost shareholder returns, not provide value to customers.
We'll review any competitor's offer and work with you on pricing. However, remember that AAA Storage's regular rates often beat Public Storage's rates after their promotional period ends. Public Storage is well-known for having the highest storage rates in most markets once promotions expire. We focus on providing fair, stable pricing rather than bait-and-switch tactics. Ask us about our price-lock guarantee for long-term savings - something Public Storage would never offer.
It's simple supply and demand. AAA Storage dedicates nearly 50% of our inventory to non-climate, drive-up access units. Public Storage typically allocates 80-90% of their space to interior climate-controlled units on multiple floors, leaving only a small perimeter of drive-up units. Their scarcity of drive-up units allows them to charge premium prices - often the highest in any market. Our balanced unit mix means better availability and fair pricing for the storage type you actually need.
This is where local ownership really matters. Our managers have the authority to work with you on estate storage needs, provide flexible terms during difficult times, and offer real solutions. We also provide comprehensive moving guides and storage tips for our customers. Public Storage managers can only follow rigid corporate policies with no exceptions. Their strict auction policies mean even a short delay in payment could result in losing your belongings.